Points to Consider While Choosing Web Hosting Service Provider?

January 12th, 2010 by Albert Fang


The following are some of the questions one should always consider while selecting a web hosting provider-

1. Is the company offering telephone support or 24/7 email support?

It is very important to have 24/7 Email support and one should always get reply within 1-2 hours. Not only is that telephone support also a must.

2. What is the history of the company? Since how long is the company been in existence?

One must very carefully read the company’s profile from their web page. It is important to check for the existence of the company in business. One should also check for the number of users of the company .The way to obtain all this information is by having a look on the host’s website as large number of host providers posts their customer testimonials on their site to reinforce the message.

3. What is the type of software that the company is offering?

The most important tool for a user is control panel which includes statistic, web mail, adding email account, file manager, Database management etc.

Free Scripts Provided – There are several webhosting provides offering free scripts to users. User can install these scripts through control panel. Some examples of Free Scripts are- Oscommerce, Phpnuke, Phpbb, Moodle, Phpwebsite, Xoops, etc.

4. Fees.

One should also check the provider’s service plan carefully before signing up. This service plan is usually made available by all the providers and by comparing them one can find the suitable provider suiting his/her needs. It is necessary to read the provider’s “terms and conditions” and refund conditions as well.

5. Marketing Service

There are several web hosting providers providing search engine submission to their customers. Not only that they use to provide paid per click service to their customer.

The following are the lists of 11 most essential questions before choosing a web host-

Q1. On which platform is the web hosting built i.e. on windows or UNIX or Linux etc.

Q2. What about the reliability of the service of the web host?

Q3. What is the kind of performance one is expecting?

Q4. How is the quality of email and phone support?

Q5. How expensive is it?

Q6. How much is the bandwidth available?

Q7. What is a type of control panel available?

Q8. What about a POP3 account?

Q9. What about protection i.e. anti spam and viruses features?

Q10. What about running one’s own online store?

Q11. What kind of Online Marketing Support is made available?



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Posted in Web Hosting